The Hotel Administration programme is designed to give a thorough knowledge and understanding of the hotel industry. It provides students with a solid understanding of the industry standards and practices. The ultimate goal is to offer students high-quality tertiary education – the required knowledge, skills and abilities – that will enable them to succeed as managers and leaders in the hotel industry. Consequently, this programme satisfies the educational needs of the hospitality industry and contributes to building careers.
Aims and Objectives
The objectives of the Hotel Administration programme are the following:
- to expand students’ knowledge and skills pertinent to the operation of different hospitality sectors – functions and positions;
- to assist students to gain the expertise required for hospitality leadership positions;
- to create individuals who will be able to achieve their full potential to become successful in the hotel industry;
- to acquaint students with the social, economic and environmental context within which the hospitality industry operates;
- to provide support for their future endeavors, whether it is continuing their studies or seeking employment in their home countries or the European Union;
- to develop students’ problem-solving, decision-making, communication, analytical, organizational and managerial skills;
- to offer students valuable opportunities for real-industry practice through hands-on learning in professional set-ups at the College, as well as internships at businesses the College closely collaborates with in order to offer students the best out of such a lifetime experience.
Intended Learning Outcomes
Upon completion of the programme, the students will have acquired the knowledge and skills needed to become leaders and develop careers in the hospitality industry. Moreover, students will have received invaluable theoretical knowledge in a variety of key management areas, research and evaluation, critical thinking, and problem-solving. Students will have become trained in professional, well-equipped kitchens and restaurants set-ups (within the local hospitality industry) that allows them to gain the experience of a real-life environment.
The EQF (European Qualifications Framework) classifies learning outcomes into knowledge (facts, principles, and concepts), skills (cognitive and practical), and competencies (such as the ability to take responsibility and show autonomy). According to the learning outcomes of Level 6 (Bachelor Degree), as they are described in EQF, upon completion of the programme, students will be able to:
Upon completion of the programme, students will be able to:
- possess comprehensive of the hospitality field;
- identify the demands of the changing world in which the hotel industry functions through
ground-breaking management approaches;
- review the characteristics of the customer along with their implications for the hotel
management, and develop sensitivity to the customer’s needs;
- apply – through targeted work experience – basic concepts and theories, as well as the
specialised scientific and technical knowledge, interpersonal skills, and social responsibility
necessary to be professional at work in the hospitality industry;
- employ sustainable strategic and operational management techniques;
- practise supervisory and organisational skills, regarding the management of personnel and
- demonstrate core competencies in hotel and restaurant management (e.g. cost controls,
food production, hotel operations, legal aspects, events management, human resource
- demonstrate collaboration in identifying and solving problems, as well as quantitative
reasoning and critical thinking;
- operate effectively at the local level and in the European competitive, changing environment
of the hospitality industry;
- analyse the role of the diverse organisations within the hospitality industry and their in-between relationship at a national and international level;
- develop effective communication skills and long-term interpersonal relationships with
people in the industry, aiming not only at the personal, but also at the social benefit;
- create and maintain such a positive working environment that will encourage and strengthen
teamwork and creativity;
- manage effectively the organisational resources in order to satisfy the customers’
- evaluate contemporary issues within the area of hospitality.
All candidates must possess:
- A six‐year Secondary or High School Leaving Certificate or an equivalent qualification.
- Proof of English Language Proficiency.
- IGCSE: minimum Grade D
- IELTS: minimum Grade 5.0
- TOEFL IBT: minimum 70
- Password Test: minimum 5.0
- Anglia Examinations: Intermediate
- Michigan Language Assessment: ECCE – minimum 52
- Cambridge GCE AS Level in English Language: minimum C
- University of Cambridge Exams: PET-Preliminary English Test
4 years, Bachelor of Science
Students who successfully complete the four years of their studies and attain 240 ECTS credits are awarded the final degree of “Bachelor of Science in Hotel Administration” from Casa College.
Programme’s Key Performance Indicators