Quality Assurance

Remaining true to its vision, mission, and strategic goals, Casa College is firmly committed to maintaining and enhancing quality across all aspects of its academic and administrative operations. The College promotes excellence in teaching, research, and development, while ensuring the provision of timely and effective services that support academic achievement and the preparation of practice-oriented graduates who contribute meaningfully to social, intellectual, and professional development.

Internal Quality Assurance System (IQAS): Aim and Scope

Effective planning, systematic implementation, and continuous monitoring are fundamental to the development of a high-quality higher-education institution. Equally essential is the commitment of all members of staff to understand the College’s purpose, align their roles with its strategic objectives, and perform their duties with professionalism and dedication. At Casa College, quality is a shared responsibility, embraced by all members of the academic and administrative community.

The Internal Quality Assurance System (IQAS) fosters a strong quality culture within the College and serves as a key instrument for institutional progress. It supports strategic planning, academic development, and the effective implementation of quality assurance procedures. The IQAS has been designed in full compliance with current legislation, European standards and guidelines, and the requirements of the Cyprus Agency of Quality Assurance and Accreditation in Higher Education (CYQAA).

The primary aim of the IQAS is to ensure high-quality institutional performance and the continuous improvement of educational, research, and administrative functions, in line with international best practices—particularly those of the European Higher Education Area (EHEA). This is achieved through the systematic selection and evaluation of appropriate resources, personnel, procedures, and methodologies.

Scope of Application

The IQAS applies to:

  • Academic programmes and teaching activities
  • Administrative services and support units
  • Human resources and staff development
  • Programme accreditation and system accreditation processes

Continuous quality enhancement is achieved through the systematic evaluation of services provided to students, academic staff, administrative personnel, and society at large. Casa College employs structured evaluation forms, questionnaires, and quality handbooks to support evidence-based assessment and improvement.

Pillars of the IQAS

The IQAS is structured around the following core pillars:

  • Design, approval, monitoring, and periodic review of programmes of study
  • Teaching, learning, and assessment processes
  • Recruitment, evaluation, and professional development of staff
  • Student admission, progression, recognition, and certification
  • Learning resources and student support services
  • Information management, transparency, and public information

Internal Quality Committee

The primary body responsible for the management and continuous improvement of the IQAS is the Internal Quality Committee. Its responsibilities include:

  • Organisation, operation, and enhancement of the IQAS
  • Coordination and implementation of internal evaluation procedures
  • Support of external evaluation and accreditation processes in accordance with CYQAA standards and guidelines

The Internal Quality Assurance Committee comprises of:

  • Director of Academic Studies (Chair)
  • One administrative staff representative
  • Three faculty members
  • Two members of the Quality Assurance & Enhancement Department
  • One student representative

Accreditation and Recognition

The Cyprus Agency of Quality Assurance and Accreditation in Higher Education (CYQAA) is the official authority responsible for ensuring the quality of higher education and accrediting programmes of study in the Republic of Cyprus. Accreditation involves a comprehensive evaluation based on criteria such as:

  • Teaching and student assessment methods
  • Qualifications and professional experience of academic staff
  • Programme structure, content, and learning outcomes
  • Administrative mechanisms and governance
  • Facilities, infrastructure, and student support services

Accreditation confirms that Casa College programmes meet established national and European quality standards. As a result, degrees awarded are internationally recognised, enabling graduates to pursue employment opportunities worldwide or continue their studies at the postgraduate level. The accreditation status affirms the academic quality, credibility, and standards of Casa College programmes.

For the accreditation award for the MSc Hospitality & Tourism click here

For the accreditation award for the BSc Hotel Administration click here

For the accreditation award for the Certificate in Cruise Ship Hospitality Operations click here