Food & Beverage Service

Short Course Food & Beverage Service
Awarded Qualification Certificate of Completion
Duration 10 Sessions
Study Mode Part-time
Language of Instruction English
ECTS N/A
Total Tuition €350

Overview

The Food & Beverage Service Short Course is designed to equip participants with the professional skills, operational knowledge, and service techniques required to succeed in the dynamic hospitality industry. Combining theory with hands-on training, the course prepares participants to deliver exceptional guest experiences across restaurants, hotels, catering operations, and event venues.

Throughout the course, participants engage in practical exercises, role-playing scenarios, and service simulations to build real-world confidence. Guest speakers from the industry may provide valuable professional insight, while discussions on emerging trends — including sustainability, service technology, and evolving dietary preferences — ensure participants remain informed about modern hospitality practices.

Whether you are beginning your hospitality journey or seeking to refine your service expertise, this course provides a strong foundation for professional success.

What You Will Discover

  • Professional Service Techniques: Learn the fundamentals of food and beverage service, including tray handling, table setup, and structured serving methods that reflect industry standards.
  • Customer Service Excellence: Develop the interpersonal skills required to engage guests, anticipate their needs, and deliver memorable dining experiences.
  • Menu Expertise: Gain detailed knowledge of menu composition, ingredients, preparation methods, and allergens to confidently guide guest choices and make recommendations.
  • Wine & Beverage Service: Understand beverage pairing principles, proper pouring techniques, and the presentation of wines and other drinks.
  • Table Presentation & Dining Styles: Master table-setting techniques across casual, formal, and fine-dining environments while enhancing visual presentation.
  • Food Safety & Hygiene: Examine essential sanitation practices, safe food handling procedures, and regulatory standards that protect both guests and staff.
  • Conflict Resolution: Build the confidence to manage guest concerns professionally and resolve challenging situations effectively.
  • Time Management & Efficiency: Learn how to prioritise tasks, manage multiple tables, and maintain seamless service during busy periods.
  • Team Collaboration: Understand the importance of coordination between service teams, kitchen staff, and management to ensure operational excellence.
  • Sales & Upselling Techniques: Develop strategies to promote menu items, enhance guest satisfaction, and support revenue growth.
  • Cultural Awareness in Service: Recognise diverse dining customs and etiquette to deliver respectful and inclusive service in international environments.
  • Industry Insight & Career Awareness: Explore hospitality trends, career pathways, and opportunities for advancement within the global food and beverage sector.

Why Choose This Course

  • Rapid Skill Development: Acquire industry-relevant competencies within a focused and time-efficient learning format.
  • Gateway to Hospitality Careers: Ideal preparation for entry-level roles such as server, host/hostess, bar assistant, or banquet staff.
  • Industry-Relevant Training: Graduate with practical, employer-valued skills that enhance your professional profile.
  • Hands-On Learning: Practice real service scenarios that build confidence and operational readiness.
  • Career Advancement Opportunities: Perfect for professionals seeking to refine their expertise and progress within the hospitality sector.
  • Flexible Learning Pathway: Short course duration allows participants to gain valuable qualifications without long-term academic commitment.
  • Global Transferability: Food and beverage service skills are internationally recognised, opening doors to career opportunities worldwide.
  • Professional Networking: Connect with instructors and peers while gaining exposure to industry practices.
  • Personal Development: Enhance confidence, professionalism, and communication skills applicable across many service-oriented roles.

Sessions

Session Title Overview
Session 1 Introduction to Food & Beverage Service Explore the structure of the food and beverage industry, key staff responsibilities, service etiquette, and professionalism. Compare service styles such as table service and buffet while examining restaurant layouts and operational flow.
Session 2 Customer Service Excellence Learn how to build rapport with guests, communicate effectively, handle special requests, and manage complaints with professionalism.
Session 3 Menu Knowledge Develop familiarity with menu items, confidently describe dishes, make recommendations, and accommodate dietary restrictions and allergens.
Session 4 Order Taking & POS Systems Master accurate order-taking procedures, operate point-of-sale systems efficiently, and handle payments and billing processes.
Session 5 Wine & Beverage Service Gain foundational wine knowledge, understand food and beverage pairings, and practice proper glassware selection and serving techniques.
Session 6 Bar & Beverage Operations Learn bar setup principles, basic cocktail preparation, beverage service standards, and responsible alcohol practices.
Session 7 Service Timing & Coordination Understand how to synchronise front- and back-of-house operations, ensure prompt service, and manage multiple tables or large groups efficiently.
Session 8 Upselling & Revenue Generation Apply sales techniques to promote beverages, desserts, and daily specials while enhancing the overall guest experience.
Session 9 Special Events & Banquet Service Explore catering operations, banquet setup, event service procedures, and strategies for managing guest expectations during large functions.
Session 10 Health & Safety in Food Service Examine food safety regulations, sanitation practices, prevention of foodborne illnesses, and workplace health standards.

How to Apply

Applicants must submit a completed online Application Form.

Certification

Upon successful completion of the course, participants are awarded a Certificate of Completion.